Founder & CEO
NexChapter, Inc., LLC
Art Sebastian is the Founder and CEO of NexChapter, a strategy and transformation firm helping convenience retailers and their partners navigate the next era of customer engagement, loyalty, retail media, foodservice, digital commerce, data, and AI.
With more than 25 years of experience across retail and consumer goods, Art has spent much of his career helping retailers connect technology and customer strategy to business growth. Prior to founding NexChapter, he served as Vice President of Omnichannel Marketing at Casey’s, where he helped lead the company’s transformation across loyalty, digital commerce, customer data, personalization, and retail media. His career also includes senior leadership roles at Meijer, Kraft Foods, and Albertsons.
Today, Art and the NexChapter team work across the convenience ecosystem, advising retailers and industry partners on some of the most important opportunities shaping the channel. His work spans loyalty and first-party data, retail media, foodservice, merchandising, digital experiences, organizational transformation, and the practical application of AI.
Art is a frequent industry speaker, moderator, and advisor who brings the perspective of both a former retail operator and a consultant working alongside leadership teams today. He is particularly focused on how convenience retailers can use technology, data, and AI to create more relevant customer experiences, strengthen supplier partnerships, improve operations, and unlock new sources of growth.
Thursday, Oct 08, 2026
9:00am - 10:00am
Advanced technology is changing the customers’ path to purchase. Drivers are increasingly relying upon their smart phones and vehicle technologies to determine travel routes and to direct them to retailers offering products and services they need. The days of driving down the road and looking for a good place to stop are quickly becoming a thing of the past. Convenience retailers must ensure they are part of the customer decision making process long before the drivers realize they need gas or electricity. This session will discuss the tools and tactics that will ensure your physical location
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