What does convenience mean to the next generation of shoppers? In this interactive session, we explore how Gen Z and Gen Alpha define convenience with street-style interviews and real-world examples. Attendees will gain fresh perspective on emerging trends, technology expectations, and how younger consumers influence merchandising, branding and experience.
President & CEO
NACS
Frank Gleeson became president and CEO of the National Association of Convenience Stores (NACS) on January 1, 2026, succeeding Henry Armour. He will be only the fourth person to lead NACS in its 64-year history; all four came to the position from…
Vice President for North American Retail
NielsenIQ (NIQ)
Jason is a 20-year retail veteran, whose work passion is using data to help retailers bring delight to consumers by ensuring the right products and offers are available on shelf, in app, and on mind. The first half of his career was spent with…
Tuesday, Oct 06, 2026
Expanding your store count comes with big decisions. This session explores the pros and cons of acquisitions, new builds, and remodels, along with insights on financing, market research, cultural fit, and finding the right opportunities. Attendees will also hear real-world lessons learned from operators on what happens after the deal closes and how to set a growth strategy up for long-term success.
Tuesday, Oct 06, 2026
This data-driven session will review key industry performance, operational and financial metrics from the proprietary NACS C-Store Exchange (CSX) database. Find out what the numbers revealed for the first half of the year, and what the remainder could look like as we head into 2027. By leveraging NACS benchmarking data, attendees will gain a deeper understanding of their competitive position and how to use this information to make data-driven decisions.
Tuesday, Oct 06, 2026
With more customer data available, do you know which insights actually drive results? Some data sources matter more than others, from POS and loyalty data to geolocation, app engagement, weather, vendor insights and demographic overlays. Hear how retailers are using customer segmentation, dynamic offers, trigger campaigns, personalized bundles, and “just for you” pricing to create more relevant promotions and re-engage lapsed shoppers.