With more customer data available, do you know which insights actually drive results? Some data sources matter more than others, from POS and loyalty data to geolocation, app engagement, weather, vendor insights and demographic overlays. Hear how retailers are using customer segmentation, dynamic offers, trigger campaigns, personalized bundles, and “just for you” pricing to create more relevant promotions and re-engage lapsed shoppers.
Partner
AlixPartners LLP
Michael has 15 years of experience in management consulting, project management, restaurant and foodservice, food manufacturing, and sourcing. His experience has included direct and indirect procurement cost reduction and supply chain management.…
Partner
AlixPartners LLP
Trevor brings more than 25 years of field operations and consulting experience across convenience stores and restaurants, with work spanning 20 countries. He has worked with a broad range of convenience store companies over the years—from smaller…
Tuesday, Oct 06, 2026
Expanding your store count comes with big decisions. This session explores the pros and cons of acquisitions, new builds, and remodels, along with insights on financing, market research, cultural fit, and finding the right opportunities. Attendees will also hear real-world lessons learned from operators on what happens after the deal closes and how to set a growth strategy up for long-term success.
Tuesday, Oct 06, 2026
What does it take to modernize a large, complex retail and travel center operation while keeping customers at the center of every decision? This session explores the strategies, technologies, and operational approaches driving growth and transformation. Attendees will leave with actionable ideas for improving efficiency, enhancing customer experiences, and scaling innovation.
Tuesday, Oct 06, 2026
This data-driven session will review key industry performance, operational and financial metrics from the proprietary NACS C-Store Exchange (CSX) database. Find out what the numbers revealed for the first half of the year, and what the remainder could look like as we head into 2027. By leveraging NACS benchmarking data, attendees will gain a deeper understanding of their competitive position and how to use this information to make data-driven decisions.