Using insights from the State of the Industry (SOI) report, this session takes a deeper look at consumer spending patterns, operational variables, and what separates the top quartile from the bottom quartile within the data.
Director of Research & Development
NACS
Jayme Gough is the Director of Research and Development at NACS. She leads NACS' consumer insights portfolio, Convenience Voices, which is a comprehensive program designed to gather and analyze feedback from convenience store shoppers. She manages…
Tuesday, Oct 06, 2026
Expanding your store count comes with big decisions. This session explores the pros and cons of acquisitions, new builds, and remodels, along with insights on financing, market research, cultural fit, and finding the right opportunities. Attendees will also hear real-world lessons learned from operators on what happens after the deal closes and how to set a growth strategy up for long-term success.
Tuesday, Oct 06, 2026
This data-driven session will review key industry performance, operational and financial metrics from the proprietary NACS C-Store Exchange (CSX) database. Find out what the numbers revealed for the first half of the year, and what the remainder could look like as we head into 2027. By leveraging NACS benchmarking data, attendees will gain a deeper understanding of their competitive position and how to use this information to make data-driven decisions.
Tuesday, Oct 06, 2026
With more customer data available, do you know which insights actually drive results? Some data sources matter more than others, from POS and loyalty data to geolocation, app engagement, weather, vendor insights and demographic overlays. Hear how retailers are using customer segmentation, dynamic offers, trigger campaigns, personalized bundles, and “just for you” pricing to create more relevant promotions and re-engage lapsed shoppers.