Agentic AI for Around the Clock Retail

Discover how new technology makes unattended retail possible without sacrificing compliance. See how identity connects payments, loyalty, promotions, age verification, and more into a seamless customer experience. Consumer expectations and regulations are changing fast. Learn what retailers need to know now. How real-time reporting uncovers missed age verifications before they become violations. Learn how AI-powered search is changing customer discovery—and what you can do to stay visible. See how mobile driver's licenses and digital IDs are changing in-store verification—and what retailers

Digital Bazaar, Inc.

Manu Sporny

Founder/CEO

This introductory session cuts through the hype on artificial intelligence to help retailers understand what AI is and is not. Using plain language and real-world retail examples, attendees will learn the differences between automation, AI and agentic AI, along with how these tools can improve operations and customer experience. The session also addresses common misconceptions, helping retailers identify practical opportunities while avoiding costly distractions.

Accenture

Brian Gray

Managing Director

Tomorrow's winners won't be defined by the technologies they adopt, but by how well they're prepared for continual change. The retailers who thrive won't be chasing the next technology—they'll be building the capabilities that turns new technologies into a competitive advantage. This year's Roadmap explores those capabilities.

NACS

Gray Taylor

Strategic Advisor, Strategic Initiatives

CHS Inc. (Cenex)

Donald Emery

Senior Manager, Product

Conexxus

Linda Toth

Executive Director

Yesway

Robert Hampton

Chief Technology Officer