Beyond Credit Cards: Digital Wallets that Actually Work

Retail never stops, and neither does AI. This session explores how agentic AI is transforming store operations by moving beyond dashboards and alerts to continuous monitoring, decisioning, and action. Through real-world retailer examples across pricing, promotions, forecasting, and financial performance, attendees will see how AI can operate at a speed and scale to identify issues and opportunities before they impact the business. The discussion will highlight how shifting from lagging to leading indicators enables smarter, faster decision-making at both the store and enterprise

This introductory session cuts through the hype surrounding artificial intelligence to help retailers understand what AI really is—and what it isn’t. Using plain language and real-world retail examples, attendees will learn the differences between automation, AI, and agentic AI, along with where these tools can meaningfully improve operations and customer experience. The session also addresses common misconceptions, helping retailers identify practical opportunities while avoiding costly distractions. Participants will leave with a grounded understanding of AI as a business tool—not a magic

This session will feature the winner of the “Smartest Store in the World” competition, announced in June 2026, celebrating the most innovative and high-performing retail operation across formats and markets. Attendees will get an inside look at the winning store’s strategy, technologies, and execution—from AI-driven insights to advanced analytics and operational excellence. The session will highlight how this standout retailer is achieving faster transactions, higher margins, and an enhanced customer experience through intelligent design and data-powered decision-making. Join us to learn what