Beyond Credit Cards: Digital Wallets that Actually Work

Artificial intelligence is no longer theoretical; it is already transforming how retailers attract customers, operate stores, make decisions, and grow margins. This session will showcase real-world examples of AI in action, from changing how consumers discover and choose where to shop to improving store operations, increasing productivity, and unlocking new revenue. Leave with a practical view of what is happening in the market today, how consumer behavior is changing, and where AI is creating the biggest opportunities for retailers next.

Accenture

Brian Gray

Managing Director

Tomorrow's winners won't be defined by the technologies they adopt, but by how well they're prepared for continual change. The retailers who thrive won't be chasing the next technology—they'll be building the capabilities that turns new technologies into a competitive advantage. This year's Roadmap explores those capabilities.

NACS

Gray Taylor

Strategic Advisor, Strategic Initiatives

CHS Inc. (Cenex)

Donald Emery

Senior Manager, Product

Conexxus

Linda Toth

Executive Director

Yesway

Robert Hampton

Chief Technology Officer

Make sure your AI investment doesn’t create more complexity than value. This session equips retail leaders with a practical guide to evaluating and purchasing AI solutions and how to avoid costly traps. Explore common pitfalls such as hidden fees, usage-based pricing, subscription sprawl and integration challenges that can undermine ROI. The discussion will break down total cost of ownership across on-prem and SaaS models while highlighting the key questions to ask before making an investment.

Atlantis Management

Rick Rigby

CTO