This session equips retail leaders with a practical guide to evaluating and purchasing AI solutions without falling into costly traps. Attendees will explore common pitfalls such as hidden fees, usage-based pricing, subscription sprawl, and integration challenges that can undermine ROI. The discussion will break down total cost of ownership across on-prem and SaaS models while highlighting the critical questions to ask before making an investment. The key takeaway: without proper integration and strategy, AI can create more complexity than value—so smart buying decisions matter.