The NACS/Conexxus Technology Roadmap

Retail never stops, and neither does AI. This session explores how agentic AI is transforming store operations by moving beyond dashboards and alerts to continuous monitoring, decisioning, and action. Through real-world retailer examples across pricing, promotions, forecasting, and financial performance, attendees will see how AI can operate at a speed and scale to identify issues and opportunities before they impact the business. The discussion will highlight how shifting from lagging to leading indicators enables smarter, faster decision-making at both the store and enterprise

This introductory session cuts through the hype surrounding artificial intelligence to help retailers understand what AI really is—and what it isn’t. Using plain language and real-world retail examples, attendees will learn the differences between automation, AI, and agentic AI, along with where these tools can meaningfully improve operations and customer experience. The session also addresses common misconceptions, helping retailers identify practical opportunities while avoiding costly distractions. Participants will leave with a grounded understanding of AI as a business tool—not a magic

Accenture

Brian Gray

Managing Director

This Conexxus spotlight session explores how digital wallets and emerging payment rails are reshaping retail transactions beyond traditional credit cards. Through live demos and practical examples, attendees will learn how retailers are using instant payments, promotions, and redemption capabilities to reduce costs, improve flexibility, and better control margins. The session also offers a straightforward introduction to stablecoins and why these technologies are quietly gaining momentum across the industry.