New services and amenities, such as Amazon lockers and returns, car wash, specialty ice, propane exchange, refillable water stations, recycling, Coinstar and a drive-thru can create additional reasons for customers to frequent a c-store more often. Find out how these services can enhance customer experience, generate revenue and position stores as everyday convenience hubs for their communities.
Tuesday, Oct 06, 2026
Can tobacco and loyalty programs work together? Learn what is needed from the tech stack, how participating retailers compare to non-participants, and ways to evolve loyalty programs beyond traditional discounts. Case studies and real-world lessons will highlight practical strategies, common challenges and the tactics that delivered strong results.
Tuesday, Oct 06, 2026
Successful and impactful merchandising meets customers where they are. This session dives into how retailers can align product assortment, promotions and displays with key seasonal moments that drive engagement and sales. Learn how to create compelling in-store experiences that stand out, stay fresh and deliver results.
Wednesday, Oct 07, 2026
The back bar is evolving as nicotine pouches and alternative consumables compete for limited space. Hear about strategically allocating back bar space across inhalable products, oral nicotine, traditional tobacco, and emerging categories. Gain practical insights on merchandising, balancing profitability with security concerns, and preparing for what the future of the category could look like.