In this highly interactive session, attendees will participate in a series of expert-led roundtables covering key operational areas such as loss prevention, HR, accounting, and more. Designed in a “speed dating” format, participants rotate between tables to ask questions, share challenges, and gain practical insights directly from industry experts. This open, conversational setting creates a safe space to ask candid questions, exchange ideas, and learn what’s working for others across the industry.
Sr. Director - Food Safety & Quality Assurance
Casey's
Amy Costello is the Sr. Director of Food Safety and Quality Assurance at Casey’s, where she oversees all facets of food safety and quality for the organization, including regulatory compliance, product quality, and food safety programs across supply…
Vice President, Loss Prevention & Risk Management
Refuel Operating Company
Wes Pate is a leader in Loss Prevention & Risk Management for Refuel Operating Company, LLC, a convenience store chain with 250+ locations in the Southeast, based in Charleston, SC. He currently leads the organization's Loss Prevention, Inventory…
President
Favtrip
Babir Sultan is a visionary entrepreneur, consultant, and speaker with a diverse track record of building high-impact businesses across retail, technology, and marketing. Known for his hands-on leadership style and sharp strategic instincts, Babir…
Center Store Category Manager
Weigel's Stores, Inc.
Rebecca Gregory is the Center Store Category Manager for Weigel's, a company renowned for its commitment to quality and community service. Founded in 1931, Weigel's has grown to operate 90+ locations, providing excellent service and products to its…
VP Omnichannel Marketing
Casey's General Stores, Inc.
An agile marketing leader with expertise in marketing strategy, product innovation, brand positioning, customer experience optimization, and process implementation. Possesses a proven track record in building brands, customer loyalty and high…
Vice President of Commercial Strategy for TradeWorks
iSee Store Innovations
Melissa Vonder Haar has been a prominent voice in emerging product categories within mainstream retail for over 15 years, from the early days of vaping to the evolving cannabis landscape. She began covering the space in 2012 as CSP’s Senior Tobacco…
Risk and Compliance Manager
Strauch Companies
Ashley Boston is the Risk and Compliance Manager at Strauch Companies, where she oversees age-restricted sales compliance, workplace safety, and workers’ compensation across a multi-location convenience retail and car wash operation. Ashley also…
Senior Manager, Product
CHS Inc. (Cenex)
CHS is a diversified global agribusiness cooperative owned by farmers and local cooperatives across the United States. It’s 10,000-plus dedicated employees around the globe have a singular purpose: Creating connections to empower agriculture. As the…
Director of Marketing & Media
Louisiana Truck Stop & Gaming Administration, LLC
I’m a results-driven Director of Marketing and Media at Louisiana Truck Stop and Gaming, where I lead innovative marketing strategies that elevate customer engagement, build brand loyalty, and enhance the overall patron experience across our network…
Director of Marketing
CrossAmerica Partners LLC.
Barbara Kessler is the Marketing Director – Convenience Stores for CrossAmerica Partners, where she leads marketing, merchandising, category, foodservice, loyalty, and field execution priorities for the company-operated convenience store…
Director, HR OXXO USA
OXXO USA
Tye Smith is the Director of Human Resources for OXXO USA, where he oversees all HR functions and leads teams responsible for talent acquisition, workforce planning, succession planning, HR business partnership, organizational strategy, payroll,…
Tuesday, Oct 06, 2026
This session is designed for first-time NACS Show attendees and new NACS members looking to make the most of their experience. Participants will learn how to navigate the show floor, identify can’t-miss events, and build valuable connections throughout the week. The session will also highlight the many ways NACS membership can deliver value year-round, helping retailers tap into resources, education, and industry insights long after the show ends.
Tuesday, Oct 06, 2026
Fraud and scams are becoming increasingly sophisticated—and convenience retailers are frequent targets. In this session, experts and retailers will explore the most common scams affecting stores today, from cash-out and gift card fraud to social engineering and phone-based schemes. Through real examples and interactive audience participation, attendees will learn how scams happen, how much they can cost, and practical strategies to deter them—including employee training, operational safeguards, and in-store tools to help teams spot and stop fraud before it happens.
Tuesday, Oct 06, 2026
For small operators, culture matters. It shapes how employees show up, how customers feel in the store, and how your business connects with the community. This session will share simple, realistic ways to build a positive culture through local giving, team engagement, and everyday customer interactions. Attendees will hear ideas for supporting causes that fit their brand, creating a fun workplace, and building goodwill that can lead to stronger loyalty and long-term growth. The session will also offer a practical roadmap for creating a culture that works for your store, your team, and your